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Transfer Gran Canaria

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Frequently Answered Questions


Is my booking a private transfer?
All reservations are for private Taxi transfers and your party will be the vehicle’s only passengers. This means no queues, no waiting for other passengers to arrive and no additional stops.


Can you provide child seats? Optional extras like child seats can be requested directly in booking form. You can order up to 2 child seats per vehicle.


How much time do you need to confirm the service?
The confirmation is immediate. Once terminated the booking process you will receive the confirmation voucher by email. Please verify all details contained in the voucher. It is mandatory to specify a mobile phone number and your flight number for your Airport Transfer.


Can I pay to the driver by cash or credit card?
No, we do not accept direct payments to driver. Check our refund policy: You will be able to modify or cancel your reservation until 12 hours before your pickup time and we will refund to you the amount paid. You only have to send us an email (during working hours, Mon-Fri 09:00 to 18:00) with your request or call to our 24 hours helpline (please, find the number in confirmation voucher).


Where is the meeting point at Gran Canaria / LPA Airport?

The driver will be waiting at arrival lounge, with a nameboard showing your name. You should give him a copy of the voucher received on confirmation.


My flight is delayed, what I have to do? Nothing. All flights are monitored for delays to ensure the driver will be waiting for you when you arrive.


More details about your transfer will be provided on your confirmation email.

 

BookTaxiGranCanaria © is operated by
Acertio Factoría Creativa SL - VAT ESB65613424 a registered company, registered in Barcelona, Spain - Tomo 42695, Folio 180. Hoja B 414578 Inscripción 3a

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